Job Description

A telecom solutions provider based in Colombia is seeking a Level 1-2 Help Desk Support Technician to support U.S. business customers. This role demands experience with VoIP systems, routers, switches, and hands-on troubleshooting. Candidates must possess strong communication skills and the ability to engage with clients remotely. The position involves diagnosing connectivity issues and maintaining ticket SLAs. Join a dynamic company that values integrity and growth!
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