VoIP QA Engineer

We’re looking for an experienced and motivated VoIP QA Engineer.

Key Responsibilities :

• Proficient knowledge in telephony infrastructure and design, including PBX, VoIP and SIP trunking, IVR, SBC, Media Gateways
• Clear concept of Manual Testing of VoIP, Web, Mobile App Testing and API Testing
• Expertise in creating test plans for system level, subsystem level, and feature level testing.
• Proficient in writing test scenarios and test cases for comprehensive software testing, including both positive and negative cases.
• Additionally, the candidates should have exposure to AI-driven testing approaches, such as using AI tools for test case generation, call flow analysis, automation assistance in VoIP system.
• Documentation skills, good interpersonal skills, Self Driven
• Ownership of end-end delivery of assigned responsibilities.
• Established knowledge of the practices and principles of telecommunication systems analysis, planning, design, and problem resolution.
• Experience in use of Softphones and IP Phones or any SIP traffic generating tool like SIPp tool
• Experience with Bug reporting in Agile framework using any bug tracking tools.
• Proven troubleshooting skills utilizing protocol Analyzer applications such as WireShark, Fiddler, etc.
• Having experience in mobile app testing, UC Testing and Mobile VoIP dialer testing

Requirements

Skills Required (Primary)

• Understanding of SIP protocol network
• Understanding of PBX system features
• Basic Knowledge of RESTFUL Web Service & HTTP protocol.
• Knowledge of fs_cli for how to check FreeSwitch logs or Asterisk logs
• Knowledge of Linux & Networking concepts to basic troubleshooting
• Good organizational and problem understanding skills.
• Good verbal and written communication skills.

Skills Required (Secondary)

• Must have capacity to work independently and also as a part of team.
• Able to express & work fluently with least hand-holding.
• Knowledge Of UI test tools for Desktop applications like Selenium, Cypress, Playwrite etc.
• Scripting Experience in Shell/Perl/Python

Benefits

• Career growth & learning opportunities
• Team-building & fun work culture
• Performance bonuses as per company policy