VP of Customer Experience

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We're a fast-growing team working on meaningful problems that directly impact patient and resident care.

About The Role

We're looking for an experienced VP of Customer Experience to join the MealSuite team. Reporting directly to the CEO, you'll play a pivotal role in shaping and scaling our customer experience strategy - establishing the processes, standards, and culture that will ensure every customer journey is seamless, impactful, and aligned with our mission to deliver exceptional value.

What You'll Do

• Provide strategic leadership to grow and empower our Customer Experience teams in alignment with a rapidly expanding customer base
• Drive operational improvements by identifying inefficiencies and implementing process en...