Job Description

A global contact center solutions provider is urgently hiring a VP of Operations in Metro Manila, Philippines. This role involves leading operational delivery for Domestic clients and managing financial performance, with a focus on driving strategic partnerships and achieving key performance indicators. Candidates should have over 10 years of BPO experience, at least 5 years in senior leadership, and must possess excellent communication and financial management skills. The position is predominantly dayshift but requires flexibility to align with North American time zones.
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