Job Description
MANTECH seeks a motivated, career and customer-oriented **VTC Technician** to join our Air Force / Space team at **Eglin AFB** .
The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
**Responsibilities:**
+ Tier I & II customer support
+ Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
+ Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
+ Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
+ Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
**Basic Qualifications:**
+ Bachelor’s degree in related discipline from an accredited...
The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
**Responsibilities:**
+ Tier I & II customer support
+ Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
+ Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
+ Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
+ Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
**Basic Qualifications:**
+ Bachelor’s degree in related discipline from an accredited...
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