Vulnerable Customer Support Specialist

What We’re All About at Kroo

Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet.

Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.

As a Vulnerable Customer Specialist, you'll take ownership of customers vulnerabilities and help to provide exceptional customer service for those with additional requirements, as well as prove feedback and recommendations to improve processes and workflows. The Kroo is growing and we’d love to hear from you if you’re interested in joining us in our journey.

What you will be doing:

• Interacting with...