Job Description

front desk & customer servicegreet patients and visitors in a courteous and professional manner.provide information regarding hospital services, departments, and procedures.assist with patient check-in, check-out, and registration processes.manage patient flow and ensure waiting areas are organized.administrative dutiesanswer and route phone calls promptly using the hospitals telephone system.maintain and update patient records in the hospital management system (hms/emr).schedule, confirm, and reschedule patient appointments.handle incoming/outgoing mail and manage front-desk correspondence.collect payments, issue receipts, and coordinate with billing departments.support & coordinationcommunicate effectively with doctors, nurses, and other staff regarding patient arrivals and requirements.assist with admission and discharge formalities.maintain confidentiality of all patient information per hipaa or relevant local laws.handle emergency situations by following hospital protocols.skills & competenciesexcellent verbal and written communication skills.strong customer service orientation and professional demeanor.ability to multitask in a fast-paced healthcare environment.proficiency in computers (ms office, hospital management systems).attention to detail and strong organizational skills.ability to remain calm and empathetic in stressful situations.

  • Experience

    1 - 4 Years

  • No. of Openings

    4

  • Education

    Graduate

  • Role

    Hospital Receptionist

  • Industry Type

    Hospitals / Medical / Healthcare Equipments

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    SHREE GIRIRAJ HOSPITAL, 27- Navjyot Parl, 150 Rong Road, Rajkot-360005

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