Job Description
Greetings from Infosys BPM Ltd.,
We are hiring for Walkin Drive for Financial Protection (Merchant Operations) Domain for Bangalore. Please walk-in for the interview on 24th January 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
Process Specialist- 2 Yr to 4 Yrs experience:
Reference Code=PROGEN-EXTERNAL-
Interview details:
Interview Date: 24th January 2026
Interview Time: 10:00 AM to 12:30 PM IST
Interview Venue:
Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,
Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore .
Landmark : In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
Job Location: Bengaluru
Qualification: Any Graduate (Full Time)
Experience: 2- 4 Years
Notice Period: Immediate Joiners to 30 Days
Shift: Flexible to work for any shift
Week Offs: Rotational Offs
Work From Office is mandatory (5 days)
Job Level: 3 A
Designation: Process Specialist
Job Summary:
The SMB Merchant Operations Specialist supports routine research and exception management functions for Small and Medium Business (SMB) merchant portfolios. This role ensures accurate transaction processing and resolution of customer-initiated requests, while maintaining compliance and operational efficiency.
Key Responsibilities:
Research & Resolution:
Investigate and resolve customer-initiated requests such as missing payments, out-of-balance issues, and reconciliation discrepancies.
Assist in correcting transaction rejections and errors.
Transaction & Adjustment Processing:
Handle ACH returns and related exceptions.
Process monetary adjustments to client accounts accurately and timely.
Re-key transactions and perform batch uploads when applicable.
Operational Support:
Maintain accurate documentation for all adjustments and corrections.
Collaborate with internal teams to ensure smooth resolution of issues.
Respond to inquiries and provide status updates to stakeholders.
Compliance & Accuracy:
Ensure adherence to company policies and regulatory requirements.
Maintain confidentiality and integrity of financial data.
Qualifications :
Education:
Bachelors degree in Finance, Accounting, Business Administration, or equivalent experience.
Experience:
2-4 years in financial operations, payment processing, or merchant services.
Familiarity with ACH processes and reconciliation activities.
Skills:
Strong analytical and problem-solving skills.
Excellent attention to detail and accuracy.
Proficiency in MS Office and financial systems.
Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
Experience in SMB merchant portfolio management.
Knowledge of transaction exception handling and batch processing.
Documents to Carry:
Carry a printout your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
We are hiring for Walkin Drive for Financial Protection (Merchant Operations) Domain for Bangalore. Please walk-in for the interview on 24th January 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
Process Specialist- 2 Yr to 4 Yrs experience:
Reference Code=PROGEN-EXTERNAL-
Interview details:
Interview Date: 24th January 2026
Interview Time: 10:00 AM to 12:30 PM IST
Interview Venue:
Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,
Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore .
Landmark : In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
Job Location: Bengaluru
Qualification: Any Graduate (Full Time)
Experience: 2- 4 Years
Notice Period: Immediate Joiners to 30 Days
Shift: Flexible to work for any shift
Week Offs: Rotational Offs
Work From Office is mandatory (5 days)
Job Level: 3 A
Designation: Process Specialist
Job Summary:
The SMB Merchant Operations Specialist supports routine research and exception management functions for Small and Medium Business (SMB) merchant portfolios. This role ensures accurate transaction processing and resolution of customer-initiated requests, while maintaining compliance and operational efficiency.
Key Responsibilities:
Research & Resolution:
Investigate and resolve customer-initiated requests such as missing payments, out-of-balance issues, and reconciliation discrepancies.
Assist in correcting transaction rejections and errors.
Transaction & Adjustment Processing:
Handle ACH returns and related exceptions.
Process monetary adjustments to client accounts accurately and timely.
Re-key transactions and perform batch uploads when applicable.
Operational Support:
Maintain accurate documentation for all adjustments and corrections.
Collaborate with internal teams to ensure smooth resolution of issues.
Respond to inquiries and provide status updates to stakeholders.
Compliance & Accuracy:
Ensure adherence to company policies and regulatory requirements.
Maintain confidentiality and integrity of financial data.
Qualifications :
Education:
Bachelors degree in Finance, Accounting, Business Administration, or equivalent experience.
Experience:
2-4 years in financial operations, payment processing, or merchant services.
Familiarity with ACH processes and reconciliation activities.
Skills:
Strong analytical and problem-solving skills.
Excellent attention to detail and accuracy.
Proficiency in MS Office and financial systems.
Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
Experience in SMB merchant portfolio management.
Knowledge of transaction exception handling and batch processing.
Documents to Carry:
Carry a printout your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
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