Walmart Expert

Overview

Job Title: Walmart Customer Service & Data Entry Specialist

The Walmart Customer Service & Data Entry Specialist is responsible for managing customer interactions, processing orders, and maintaining accurate data entry within Walmart Marketplace. This role requires expertise in handling inquiries, resolving order issues, updating inventory, and ensuring seamless operations across multiple eCommerce platforms such as Amazon, eBay, and Shopify.

Key Responsibilities

• Customer Service: Respond to inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone
• Order Processing: Enter, update, and verify Walmart orders, ensuring accuracy and timely fulfillment
• Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms
• Returns & Refunds: Process return requests, coordinate replacements, and handle refund transaction...