Job Description

A leading tech company in the UK is seeking a Customer Support Engineer - WAMS to provide L2/L3 support for WAMS applications and associated infrastructure. Responsibilities include diagnosing and resolving incidents, collaborating with engineering teams, and conducting root cause analysis. Ideal candidates will hold a bachelor's degree in Engineering or Computer Science and possess strong knowledge of WAMS, Power Systems, and real-time protocols. This role is essential for enhancing service reliability and customer satisfaction.
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