Job Description
Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
Determining ways to reduce costs without sacrificing customer satisfaction.
Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.
Preparing daily work such as schedules
Preparing work orders for crew or receiving work orders from work crews
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information
Building partnerships and liaising with the head of the department to determine the company's services, delivery criteria, and solutions for issues that may arise.
Perform any additional duties as requested by HOD & Management.
Determining ways to reduce costs without sacrificing customer satisfaction.
Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.
Preparing daily work such as schedules
Preparing work orders for crew or receiving work orders from work crews
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information
Building partnerships and liaising with the head of the department to determine the company's services, delivery criteria, and solutions for issues that may arise.
Perform any additional duties as requested by HOD & Management.
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