Job Description

Location: Maple Tree Warehouse, No. 3 Street, VSIP 2, Thu Dau Mot, Binh Duong (No shuttle bus service)

Daily operation:

  • Monitor all daily warehouse operational activities, including inbound, outbound, and returns processes, to ensure smooth workflow, system accuracy, and compliance with SLA and customer delivery commitments
  • Instruct, guide, and provide on-the-job training for warehouse staff to ensure strict compliance with SOPs, work instructions, quality standards, and productivity targets
  • Interact with customers to understand their business requirements, order profiles, peak volumes, cut-off times, and special handling specifications
  • Provide customer support in escalated operational situations, coordinate internal teams to resolve issues quickly, and manage overall daily workflow to maintain service level performance
  • Support managers in organizing, planning, and implementing daily operations, manpower deployment, shift ar...

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