Job Description

TYPE OF ROLE: Individual Contributor Role
LOCATION: Corporate Office, Mumbai.
BU/ DIVISION: Logistics
JOB PURPOSE:
The Warehouse Operations Manager is responsible for the end-to-end lifecycle of inventory and facility management. This role demands a data-driven leader who can optimize WMS/TMS workflows, manage a large 3rd-party workforce , and maintain Best-in-Class standards in SLA, Cost, and Quality. You will be the primary point of contact for resolving complex disputes with both vendors and customers.
KEY RESPONSIBILITIES
1. Operational Excellence (Inbound & Outbound)
Oversee seamless receiving (Inbound) and dispatch (Outbound) processes to meet daily throughput targets.
Manage 3rd-party manpower providers, ensuring optimal staffing levels and high productivity.
Ensure 100% adherence to SLAs for order fulfillment and delivery timelines.
2. Inventory & Systems Management
Inventory Health: Maintain 99.9% inventory accuracy through rigorous cycle count...

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