Warehouse Manager

Key Responsibilities:

• Organize appropriate shifts and staffing levels to meet business requirements.
• Oversee the recovery, inspection, and receipt of inbound stock efficiently.
• Manage the dispatch of outbound shipments to ensure timely departures.
• Ensure accurate sorting and optimal loading of all shipments.
• Monitor performance of ground handlers and warehouse providers, completing necessary reports.
• Ensure adherence to customer Standard Operating Procedures (SOPs) and meet all KPIs.
• Promote safe working practices and participate in quality initiatives (e.g., ISO accreditation).
• Develop a high-performance service culture within the functional department.
• Identify training needs and opportunities for employee development.

Skills and Competencies:

• Proficiency in software (Word, Excel, PowerPoint, etc.).
• Warehouse Management System (WMS) skills.
• Strong communication skills (English, spoken and written).
• Leadership skills.
• Customer orientation and planning & organizing abilities.
• Decision-making and influencing skills.
• Commitment to excellence and team building.