Warehouse Manager

Key Responsibilities:

• Organize appropriate shifts and staffing levels to meet business requirements.


• Oversee the recovery, inspection, and receipt of inbound stock efficiently.


• Manage the dispatch of outbound shipments to ensure timely departures.


• Ensure accurate sorting and optimal loading of all shipments.


• Monitor performance of ground handlers and warehouse providers, completing necessary reports.


• Ensure adherence to customer Standard Operating Procedures (SOPs) and meet all KPIs.


• Promote safe working practices and participate in quality initiatives (e.g., ISO accreditation).


• Develop a high-performance service culture within the functional department.


• Identify training needs and opportunities for employee development.

Skills and Competencies:

• Proficiency in software (Word, Excel, PowerPoint, etc.).


• Warehouse Management System (WMS) skills.


• Strong communication skills (English, spoken and written).


• Leadership skills.


• Customer orientation and planning & organizing abilities.


• Decision-making and influencing skills.


• Commitment to excellence and team building.