Job Description

Overview

We are looking for a hands-on Warehouse Operations Supervisor to support and lead daily warehouse activities. This role is ideal for someone who enjoys managing people, improving processes, and ensuring smooth end-to-end warehouse operations in a fast-paced environment.

Responsibilities

  • Supervise daily warehouse operations to ensure smooth workflow.
  • Check incoming goods, verify delivery orders, and update inbound reports.
  • Arrange staff for receiving, put-away, picking, packing, and replenishment.
  • Perform random checks on outbound orders to ensure accuracy.
  • Maintain daily / monthly operational reports.
  • Identify damaged or missing items and report to Admin and customers.
  • Coordinate with transport team for deliveries and pallet returns.
  • Handle customer complaints and provide solutions within 24 hours.
  • Maintain equipment checklists and follow up on breakdowns.

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