Job Description
Key Responsibilities:
- Manage and oversee all warranty-related activities for our projects, including reviewing warranty terms and conditions, coordinating with suppliers and contractors, and ensuring compliance with warranty requirements.
- Develop and maintain a warranty tracking system to monitor and document all warranty claims, repairs, and replacements.
- Conduct regular inspections and audits of completed projects to identify any potential warranty issues and ensure they are addressed promptly.
- Collaborate with project managers and engineers to develop warranty plans and ensure they are integrated into project timelines and budgets.
- Communicate with clients and suppliers regarding warranty claims, repairs, and replacements, providing timely and accurate updates on the status of warranty issues.
- Analyze warranty data and provide reports to management on warranty performance, identifying areas for improvement and implementing corrective actions as needed.
- Stay up-to-date with industry trends and developments in warranty management, and make recommendations for process improvements and best practices.
Qualifications:
- Bachelor's degree in engineering or a related field.
- Strong understanding of warranty terms and conditions and experience managing warranty claims and repairs.
- Excellent project management and organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Strong analytical and problem-solving skills, with the ability to identify and resolve warranty issues effectively.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and communicate effectively with clients and suppliers.
- Proficiency in Microsoft Office and experience working with warranty tracking systems.
- Knowledge of relevant industry standards and regulations related to warranty management.
At Kasrawy Group, we value our employees and strive to create a positive and inclusive work environment. We offer competitive salary and benefits packages, as well as opportunities for professional growth and development. If you are a motivated and experienced warranty engineer looking for a challenging and rewarding career opportunity, we encourage you to apply today.
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