Warranty Excellence Program Specialist

Warranty Excellence Program Specialist (Remote) What You’ll Be Doing The Warranty Excellence Program Specialist partners with Dealer Advocacy and Technology Managers to enhance dealer understanding, simplify processes, and coordinate the Warranty Excellence Program and related awards. This role serves as the subject matter expert (SME) for the Warranty Dealer Dashboard , working independently while collaborating directly with clients to ensure operational objectives are met. During a Typical Day, You’ll Develop and maintain enhanced understanding of the Warranty Dealer Dashboard and Dealer Assessment Score (DAS) Serve as SME for: The Warranty Dealer Dashboard The Warranty Excellence Program Interface with internal technical teams (e.g., Qlik, GCQIS) Develop, produce, and host virtual dealer meetings to improve program understanding, including live Q&A sessions Investigate and resolve select program concerns via email, virtual meetings, and phone Support internal teams in understanding ...