Job Description
The Warranty manager will be responsible for leading their team to ensure warranty resolutions are concluded in a manner to ensure customer satisfaction.
RESPONSIBILITIES
- Continuous process improvement to reduce warranty claims in line to meet business objectives
- Be responsible for the Analysis of Warranty data and communicating with CPT cross functional teams to make data driven decisions
- Manage warranty operations so they are scalable for future business growth.
- Day to day management of team members who are direct reports to Warranty Manger to meet committed departmental objectives and deliverables.
• Responsible for the reporting the current position and management of Warranty budget.
JOB PROFILE & EXPERIENCE
PROFILE
- Mechanical, Manufacturing, industrial engineer degree or similar.
- Master's degree Prefered
- Quality Assurance experience
- Bilingual
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