Job Description

Job Title: Baler and Compactor Field Service Engineer

Division: phs Wastekit

Purpose of Role

Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLA’s. Service level agreements are agreed and set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. 



Customer Service

  • To liaise with the call controllers and Field Service Supervisor’s to provide the best service to the customers.
  • The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate.
  • The engineer should always try and take ownership of ...

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