Job Description
We are looking for detail-oriented and customer-focused Non-Voice Customer Service Representatives to handle E-commerce, Financial, and Travel accounts. The role focuses on providing excellent customer support through chat, email, and ticketing systems—no voice calls required.
Responsibilities:
Respond to customer inquiries via chat and email in a timely and professional manner
Resolve customer concerns related to e-commerce orders, financial transactions, and travel bookings
Accurately document customer interactions and resolutions
Follow company policies and account-specific guidelines
Maintain high customer satisfaction and quality standards
Qualifications:
At least senior high school graduate (college level preferred)
Good written English communication skills
Basic computer and typing skills
Ability to work night shifts and shifting sc...
Responsibilities:
Respond to customer inquiries via chat and email in a timely and professional manner
Resolve customer concerns related to e-commerce orders, financial transactions, and travel bookings
Accurately document customer interactions and resolutions
Follow company policies and account-specific guidelines
Maintain high customer satisfaction and quality standards
Qualifications:
At least senior high school graduate (college level preferred)
Good written English communication skills
Basic computer and typing skills
Ability to work night shifts and shifting sc...
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