Job Description

Description

Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration. We’re looking for several Web Application and Salesforce Support Specialists to assist both our customers and internal stakeholders with any technical issues. These new roles, which are foundational to EcoVadis’ ability to drive continuous improvement in companies’ sustainable business practices at scale, will join an existing global team to enable the continuous delivery of high-quality support.

Your responsibilities will consist of:

  • Provide immediate assistance on issues triggered by intensive users of EcoVadis tools, primarily complex web applications and APIs.
  • Troubleshoot reported issues, diagnose bugs, and identify root causes.
  • Provide instructions and clear steps to reproduce issues to support developers in ...

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