Web Operations Associate

Job details The Web Operations Associate manages the day-to-day operations and performance of our ERP architecture, with a primary focus on how NetSuite integrates with our BigCommerce digital storefront. This role is responsible for ensuring the website runs smoothly, technical updates are executed with precision, and all systems are aligned with business and marketing goals. You will work cross-functionally with the e-commerce, marketing, warehouse, accounting, and customer service teams to ensure our growing infrastructure performs optimally and that internal stakeholders have the tools they need to succeed. ...
Responsibilities:
Oversee the ongoing maintenance and reliability of the ERP system infrastructure to support daily business operations.
Proactively troubleshoot and resolve system bottlenecks and data sync issues to prevent operational disruptions.
Manage the performance of 3rd party plugins and middleware, specifically Celigo and ShipHawk, to enhance DTC/B...