Job Description
Website Support Specialist – German & English
Work Location: Lisbon, Portugal – On-site
Contract Duration: Fixed-term contract (CDD) – 6 months
Working Hours:
- Monday to Friday
- Rotating shifts between 06:00 and 22:00
- Days off: Saturday and Sunday
- Early Shift Support: Uber transportation provided up to 25€ for shifts starting at 06:00
Position Summary:
In this role, you will assist German-speaking business clients with website-related inquiries, digital tools, and online presence solutions. The position suits candidates with an interest or experience in digital marketing and/or web design, who enjoy delivering high-quality customer support in a technology-focused environment.
Main Responsibilities:
- Handle inbound customer contacts via phone, email, and chat in German and English
- Support clients with website configuration, maintenance, and issue resolution
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