Job Description

**Part-Time, Remote**
**Location**: Remote (EST Time Zone)
**Schedule**: SATURDAY and SUNDAY, 8:30 AM - 4:30 PM EST
About the Role:
We are a growing cleaning services company looking for a reliable and resourceful **Administrative Assistant** to support our team. This part-time role is essential in keeping our weekend operations running smoothly, ensuring great customer service, and supporting our cleaning staff.
Main Responsibilities:
- Answer inbound calls from customers and prospects
- Provide quotes and convert leads into paying customers using basic sales techniques
- Make outbound calls to follow up with interested leads
- Resolve scheduling issues and conflicts as they arise
- Communicate clearly with both clients and cleaning team members
- Maintain a positive and professional tone in all interactions
- Troubleshooting technician problems in real time as they are on jobs
- List building for targeted outreach
- Social media posting and management
What We’re Looking For:
You’re a confident and friendly communicator who thrives in a fast-paced environment. You’re great at multitasking, solving problems, and staying organized. You enjoy helping people and keeping things running efficiently behind the scenes.
**Required Skills**:
- Strong attention to detail
- Customer service and basic sales skills
- Problem-solving and resourcefulness
- Excellent communication (written and verbal)
- Ability to stay calm and professional under pressure
Technical Requirements:
- Reliable laptop
- Fast and stable internet connection
**Job Type**: Part-time
Pay: $7,500.00 - $7,800.00 per month
Work Location: Remote
Application Deadline: 24/05/2025
Expected Start Date: 27/05/2025

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