Job Description

**Additional Information**

**Job Number** 26009583

**Job Category** Rooms & Guest Services Operations

**Location** W Bali - Seminyak, Jl. Petitenget, Seminyak, Bali, Indonesia, 80361
VIEW ON MAP (https://www.google.com/maps?q=W%20Bali%20-%20Seminyak%2C%20Jl.%20Petitenget%2C%20Seminyak%2C%20Bali%2C%20Indonesia%2C%2080361)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with re...

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