Welcome desk Supervisor/Reception

JOB DESCRIPTION

As a Talent, you embody the W lifestyle for our clients. You are truly the soul of our brand. Talents stand out with their personality and passion for playful, warm, and welcoming places like W hotels.

A UNIQUE OPPORTUNITY TO JOIN THE W VERBIER TEAM

As a Welcome Desk Supervisor you will be responsible for managing the Welcome talents to ensure a warm and welcoming experience to all guests and to ensure all talents provide a WOW service.

The Welcome team is responsible for a sensory welcome experience and a seamless departure experience for all guests, whilst also ensuring a sense of fun. 
You will participate in the daily tasks of the department while being a reference for the W spirit and concept and the brand standards.
You will welcome and take care of customers from check-in to check-out with enthusiasm and professionalism to ensure a WOW effect and anticipate and respond to customers' needs.
As an Insider and a ...