Job Description

Front Desk Manager


The Front Desk Manager is responsible for planning, organizing and coordinating the work of their department. This includes supervising daily room reservations, occupancy reports, statistics and no-show lists.


  • Verify group rooming lists and assign rooms accordingly.
  • Attend to guest requests personally when necessary.
  • Tackle complaints promptly and inform affected departments as needed.


  • A degree in Tourism or Hospitality management or related field with a minimum 2-year experience in a similar role required;
  • Demonstrated leadership skills; proficiency in office software (MS Office) and hotel reservation systems desirable.


We offer competitive salaries, performance bonuses discounts at company hotels wellness programs training opportunities including online learning platform eCampus Barcelo Responsible our CSR initiative su...

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