Job Description

Job Description

This position represents the first point of contact with guests and handles all stages of a guest’s stay. Behaves and acts in an exemplary fashion, embodying the brand mindset. Responsible for the Pullman promise of proximity and sociability. Welcomes, provides updates and information for guests and visitors. Recommends the hotel's range of services on offer. Together with the Assistant Front Office Manager, is jointly responsible for welcoming and taking care of guests and contributes to guest satisfaction at all times by providing high quality services throughout their stay. 


Qualifications

•Minimum 1-2 years previous experience within similar role as welcomer.

•Good communications skills, both written and verbal in Bahasa Indonesia and English.

•Good knowledge of Front Office operation.

•Working experience in 5* hotel operation is highly regarded.



Additional Information

•Employee benefit c...

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