Job Description

Job Description

In this role, you will act as the first point of contact for users, ensuring they feel welcomed, informed, and supported while navigating the digital wellness ecosystem.

You will help maintain a safe, clean, and inviting environment across all wellness spaces, including studios, changing rooms, and communal areas.

This position is ideally suited to someone with experience in a gym, leisure, or wellness environment who enjoys being visible on the floor, engaging with people, and delivering an excellent customer experience.

This is not a Personal Trainer role - there is no requirement or insurance in place to provide fitness instruction, exercise programming, or equipment guidance.

Key Responsibilities

  • Act as the primary point of contact within the fitness and wellness facility
  • Support users with digital wellness systems and booking platforms
  • Manage memberships, bookings, and records via ...

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