Job Description

Welsh Speaking Customer Service Advisor

Do you have a passion for delivering exceptional customer service?

Can you speak Welsh?

Would you like to be part of a well-established business with over 140 years of history?  Join City & Guilds - established since 1878!

Become an integral part of our team as a Welsh Customer Service Advisor!

Role Overview: As a Customer Service Advisor, you will support centres, employers, learners, and third parties via telephone and email, ensuring an outstanding customer experience. This role focuses on providing first-time resolution whenever possible.

What We Offer:

  • Permanent Position: Enjoy the stability of a long-term role.
  • Best in class benefits:  Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many oth...

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