Job Description

Manpower is recruiting a Welsh Speaking Switchboard Operator on behalf of our public sector client.

Location: Pontyclun
Contract: Temporary
Duration: 3-6 months

Hours:
30 hours per week. Shifts are 12 hours in duration. You will work three shifts across a seven day rota, including days, evenings, nights, weekends and Bank Holidays.

Pay Rates:
Weekdays £12.70 per hour
Saturdays and nights £17.91 per hour
Sundays and Bank Holidays £23.24 per hour

The Role
You will be the first point of contact, providing a responsive and professional switchboard and information service on a 24 hour basis. This is a fast paced role where remaining calm, using sound judgement and adapting quickly are essential to keeping services running smoothly. Training will be provided through a structured shadowing period before you move onto the main rota.

Key Responsibilities

  • Provide an efficie...

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