Job Description

This is a remote position.

Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM (Brisbane Time) — includes a 1-hour unpaid break

Location: Remote

Job Type: Full-Time

Job Overview

We are looking for a skilled IT Support Specialist to join our team. In this role, you will provide technical support to staff across multiple departments, ensuring the smooth operation of IT systems and infrastructure. You will troubleshoot hardware and software issues, assist with network management, and support end-users to maximise productivity. The ideal candidate is proactive, has excellent problem-solving skills, and is experienced in supporting diverse technology needs in a fast-paced environment.

Key Responsibilities

  • Provide first-line IT support to employees across different departments.

  • Troubleshoot and resolve hardware, software, and network issues promptly.

  • Manage user accounts, permissions...

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