Job Description

A global leader in customer experience management is seeking a diligent Business Intelligence Analyst II to enhance their call center operations in Quezon City, Philippines. The successful candidate will oversee scheduling and staffing of customer service representatives, providing insightful analysis to drive business performance. Qualifications include over two years in workforce management and strong analytical skills. The company offers competitive salaries, comprehensive benefits, and opportunities for professional growth and development in a supportive environment.
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