Job Description

A leading global food manufacturing company in Angeles, Pampanga is seeking a Workforce Planning, Scheduling, and RTA Supervisor. The ideal candidate will manage a team of workforce professionals, ensuring effective scheduling and staffing levels while driving improvements in processes and practices. They will be responsible for coaching team members, monitoring performance through KPIs, and maintaining high service levels. A strong background in call center operations and relevant tools is essential for success in this role.
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