Job Description

A leading contact center solutions provider is seeking a WFM Enablement Specialist to enhance workforce optimization platforms. The role involves administering WFO systems, creating automations, ensuring data integrity, and providing training and support to stakeholders. Candidates should have 3 to 5 years of experience with workforce optimization tools and excellent English proficiency. This position offers a dynamic working environment, with the option for onsite, hybrid, or remote work.
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