Job Description
Reporting/Business Analyst
Responsibilities to include but not be limited to the following
Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection process
Produce and deliver tracking and reporting for key KPI/SLA’s in the business
Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
Perform ad-hoc data analysis to support the business initiatives
Create and maintain efficient and secure systems for recording data and producing relevant documentation
Maintain the daily relationship with the business intelligence supplier
Seek opportunities to drive innovation and process improvement within the reporting spectrum
Recommended Qualifications
2-3 years of experience working in a reporting environment, with proven ability to deliver high quality &a...
Responsibilities to include but not be limited to the following
Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection process
Produce and deliver tracking and reporting for key KPI/SLA’s in the business
Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
Perform ad-hoc data analysis to support the business initiatives
Create and maintain efficient and secure systems for recording data and producing relevant documentation
Maintain the daily relationship with the business intelligence supplier
Seek opportunities to drive innovation and process improvement within the reporting spectrum
Recommended Qualifications
2-3 years of experience working in a reporting environment, with proven ability to deliver high quality &a...
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