WFM Solution Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a WFM Solution Engineer in the APAC region, you will play a pivotal role in supporting sales pursuits, guiding customers through solution design, and driving adoption of NICE’s Workforce Engagement Management (WEM) portfolio. You will leverage deep WFM expertise to translate customer challenges into actionable solution architectures, articulate business value, and ensure successful engagement across diverse markets.

You will collaborate closely with Sales, Product Management, R&D, and customer stakeholders to deliver differentiated solution demonstrations, shape go‑to‑market initiatives, and support enterprise cloud transformation acr...