Job Description
Position: Windows System Admin (L1 Engineer)
Project: Alteryx
Experience: 2 to 5 Years
Job Location: Bangalore
Shift: US- EST
Graduation mandatory
Desired Profile:
Top Skillset required:
·Active Directory Support
·Windows Server
·Networking Basic such as ( SAML, DNC, SAML, security/SSL, Network trace etc).
·ODBC connection, common DBs
Job Responsibilities:
- Provide technical support to Enterprise Accounts via phone, email and web tickets
- Manage the customer expectations when they call support and coordinate with different operational teams on complex issues, or according to the process
- Must have the ability to provide accurate initial information in time sensitive situations.
- Work in a fast paced, high-pressure environment under minimum supervision, correctly diagnose a customer’s issue and analyze its severity and urgency and act accordingly based on the business impact
- Perform as the primary interface on internal escalation ...
Project: Alteryx
Experience: 2 to 5 Years
Job Location: Bangalore
Shift: US- EST
Graduation mandatory
Desired Profile:
Top Skillset required:
·Active Directory Support
·Windows Server
·Networking Basic such as ( SAML, DNC, SAML, security/SSL, Network trace etc).
·ODBC connection, common DBs
Job Responsibilities:
- Provide technical support to Enterprise Accounts via phone, email and web tickets
- Manage the customer expectations when they call support and coordinate with different operational teams on complex issues, or according to the process
- Must have the ability to provide accurate initial information in time sensitive situations.
- Work in a fast paced, high-pressure environment under minimum supervision, correctly diagnose a customer’s issue and analyze its severity and urgency and act accordingly based on the business impact
- Perform as the primary interface on internal escalation ...
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