Windows Service Desk Referent

Windows Service Desk ReferentWhy choose API? API, with over 30 years of experience, is a family-owned company recognized for its genuine IT expertise; digital services, support, we have surrounded ourselves with the best experts to best meet the specific needs of our clients. By choosing API, you choose a human-sized company benefiting from solid know-how. We take pride in our unique corporate culture as we offer opportunities for professional development, with continuous training programs, career advancement, and support. We put people at the heart of our activities: after all, our employees can solve problems, but they still don't know how to make a good coffee Today, our client is strengthening its field teams and is looking for a Windows Service Desk Referent. The role includes reinforcing the FHVi Service Desk during the Windows 11 transition, drafting and structuring the support procedures and the knowledge base dedicated to Windows, and accompanying the Service Desk agents on th...