Wintel Senior Engineer

Overview

Join us in shaping the future of IT Infrastructure Operations! You will have the opportunity to perform independently and become a subject matter expert while actively participating in discussions and contributing to solutions for work-related challenges. This role is designed for those who are passionate about creating efficient and effective IT environments. We are excited to see how your expertise can make a difference in our organization!

Responsibilities

• Identify, log, and monitor issues and outages to ensure seamless IT operations.
• Ensure timely assignment and resolution of incidents to meet service level agreements.
• Identify trends and areas for improvement in IT service management.
• Deploy service management procedures and tools to maintain documentation standards.
• Operate IT production services in accordance with established protocols.

Qualifications

• Expert proficiency i...