Job Description
Platform Manager
Your role
We are looking for a Platform Manager to help strengthen and expand a busy, committed team of network professionals. Your role will involve,
•All aspects of maintaining and supporting a small Windows based Live Service Network, with a range of hosted applications
•Provide Level 3rd Line level support and troubleshooting to resolve issues
•Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network
•Assist various departments within the account to maintain network security
•Establishment and adherence of processes, procedures and work instructions
•Ensure accurate records are kept of network components, maintenance activities, network connections and inventory by maintaining appropriate databases
•Provide technical on call support out of hours on a 1 week in 3 basis
Your experience
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