Work At Home Customer Care Agent (Full-Time)

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking customer service representatives to support customer service, technical support and sales interactions. In this role you will interact with hundreds of customers each week across the country to resolve support concerns, sell new products and services, and ensure the best-in-class customer experience. The ideal candidate should be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES ...