Job Description

Responsibilities for the Work Coordinator role are:
  • Prioritising and scheduling backfill and reinstatement tasks
  • Rescheduling jobs that fall out of programme
  • Help us manage contract requirements for a range of jobs
  • Handling calls, scheduling a range of works
  • Validating each job to ensure the required information is available
  • Managing the customer and client relationships
  • Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
  • Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales
  • What we are looking for in our ideal Work Coordinator:

  • Good level of education
  • Previous call handling/ scheduling experience
  • Ability to operate a computer...
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