Job Description
Some people see customer questions as problems. You see them as opportunities—to connect, to help, and to make someone's day a little brighter. And you can do it all in both
Spanish and English
.
We're looking for a
Spanish-English Customer Support Representative
to join our global team. You'll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued.
In This Role, You Will
- Respond to customer inquiries in Spanish and English via chat, email, and calls
- Offer step-by-step guidance to resolve technical or order-related issues
- Keep accurate records of customer interactions
- Share insights from customer feedback to improve our products and processes
- Work closely with a friendly, supportive remote team
What You Bring
- 1+ year of remote/online experience in custome...
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