Job Description
Some people see customer questions as problems. You see them as opportunities—to connect, to help, and to make someone's day a little brighter. And you can do it all in both Spanish and English.
We're looking for a Spanish-English Customer Support Representative to join our global team. You'll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued.
In This Role, You Will
Respond to customer inquiries in Spanish and English via chat, email, and calls
Offer step-by-step guidance to resolve technical or order-related issues
Keep accurate records of customer interactions
Share insights from customer feedback to improve our products and processes
Work closely with a friendly, supportive remote team
What You Bring
1+ year of remote/online experience in customer service or a similar role.
Experience with bilingual customer support is...
We're looking for a Spanish-English Customer Support Representative to join our global team. You'll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued.
In This Role, You Will
Respond to customer inquiries in Spanish and English via chat, email, and calls
Offer step-by-step guidance to resolve technical or order-related issues
Keep accurate records of customer interactions
Share insights from customer feedback to improve our products and processes
Work closely with a friendly, supportive remote team
What You Bring
1+ year of remote/online experience in customer service or a similar role.
Experience with bilingual customer support is...
Apply for this Position
Ready to join Confidential? Click the button below to submit your application.
Submit Application