Workday AMS Engagement Leader

Workday AMS Delivery & Engagement Manager

Mid to Senior Level

Remote

Immediate Joiner

Role Overview

The Workday AMS Delivery & Engagement Manager owns end-to-end delivery, client satisfaction, and commercial outcomes for assigned Workday Managed Services accounts. This role serves as the primary point of accountability for service delivery excellence, SLA attainment, financial performance, and client relationship management across HCM and/or Financials service towers.

This is a senior, client-facing leadership role responsible for translating contractual commitments into durable operational execution.

Key Responsibilities

Client & Engagement Leadership

· Serve as the executive point of contact for assigned AMS clients

· Own overall client satisfaction, retention, and account h...