Job Description

  • Partner with customer teams live on Workday to support end users via resolving functional and configuration issues, ensuring data integrity, delivering enhancements, and achieving greater process efficiencies

  • Manage/support Workday system modules and integrations, support semi-annual upgrade processes, and deploy new functionality as approved

  • Facilitate problem solving between customer resources and subject matter experts/process owners

  • Support transactional and ongoing operational activities like Security administration and loading of data via EIBs

  • Create test scripts, document test scenarios, and perform testing activities of HR systems during semi-annual release upgrades or launch of new features

  • Work effectively to support client satisfaction and success, while growing USTs footprint and reputation

  • Work with internal UST product teams to leverage internal capabilities...

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