Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Roles & Responsibilities:

  • Collaborate with HR process owners and relevant stakeholders,  to gather & analyse business requirements, deploy and support the desired solution in Workday HCM, as per design specifications.

  • Provide ongoing day-to-day system support  and maintenance,for the relevant modules, as per the relevant governance and service delivery protocols.

  • Lead the implementation of new Workday capabilities,  for the relevant modules, including; planning, configuration, testing, deployment and adoption of the relevant solution.

  • Conduct solution enablement and training sessions , for relevant stakeholders in driving Workday Adoption across the organization.

  • Stay updated on the latest Workday releases , features, and functionalities, and assess their impact on relevant solutions.

  • Partner with process owners and stakeholders in identifying, deploying and driving adoption of latest Workday capabilities through a defined service improvement framework.

  • Take ownership of developing and maintaining appropriate documentation of Workday support maintenance activities and design changes , for future reference and audits.

  • Instil a “Continuous Innovation” mindset as a Team Player,  by mentoring team members and collaborating with them, to jointly deliver high-quality solution and services to stakeholders.

  • Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs

    • Skills & Requirements

  • 5+ years of experience working as a Workday Functional lead or in a similar role.

  • Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services.

  • In-depth knowledge of overall Workday solution with relevant Workday certifications/ accreditations, and hands-on experience in implementing and optimizing Workday HR solutions from “Design to Deploy”.

  • Working knowledge of overall Workday solution, with hands-on experience of implementing (from design to deploy) of at Workday modules; Human Capital Management (HCM), Absence.

  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience.

  • Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures.

  • A commitment to continuous learning and driving improvement.

  • Workday certification(s) in relevant modules is preferred, but not mandatory.

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