Workflow Coordinator

The Opportunity: We are seeking a Workflow Coordination Officer to join our Risk & Compliance team. The role holder will play a key role in new business intake and overall supporting the firm in applying the standards of a risk-based culture. Key responsibilities of the role include: Acting as first point of contact for all risk and compliance related queries and new business requests, acting as liaison between risk & compliance teams and the wider business to manage expectations and meet client SLAs, assisting with compliance related queries. Managing both the global compliance team mailbox (assessing and categorising incoming mail (around 500 emails per day)) and the team mailbox (triaging 150 emails per day). Working closely with a range of risk and compliance team members to support the new business intake process. Triaging incoming workflow to 7 teams within the department according to level of expertise, capacity and familiarity. Advising the wider department and business users i...